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UID:pretalx-virginia2025-WRJYDF@cfp.pydata.org
DTSTART;TZID=EST:20250418T153000
DTEND;TZID=EST:20250418T160500
DESCRIPTION:What comes to mind when you think of an exceptional customer ex
 perience? Whether it was a "peak experience" or a "dumpster fire"\, it stu
 ck with you! We recognize the importance of great customer experiences in 
 industries like retail and hospitality—but what about in data? Does long
 -term success depend on creating exceptional customer experiences\, or are
  client expectations just challenges to manage?\n\nIn this session we will
  share insights from a data and analytics project Elder Research is implem
 enting for a Quick-Service Restaurant corporation. By prioritizing the cus
 tomer experience and embracing a "Data as a Product" mindset\, data teams 
 can drive greater business value and build stronger\, more sustainable cli
 ent relationships.
DTSTAMP:20260518T184000Z
LOCATION:Auditorium 3
SUMMARY:The Secret Sauce of Customer Satisfaction: Turning Data Pipelines i
 nto Data Products - Josh Fairchild\, Liam Agnew
URL:https://cfp.pydata.org/virginia2025/talk/WRJYDF/
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