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SUMMARY:The Secret Sauce of Customer Satisfaction: Turning Data Pipelines 
 into Data Products - Josh Fairchild\, Liam Agnew
DTSTART;TZID=US/Eastern:20250418T153000
DTEND;TZID=US/Eastern:20250418T160500
DTSTAMP:20261006T032044Z
UID:pretalx-virginia2025-WRJYDF@cfp.pydata.org
DESCRIPTION:What comes to mind when you think of an exceptional customer e
 xperience? Whether it was a "peak experience" or a "dumpster fire"\, it st
 uck with you! We recognize the importance of great customer experiences in
  industries like retail and hospitality—but what about in data? Does lon
 g-term success depend on creating exceptional customer experiences\, or ar
 e client expectations just challenges to manage?\n\nIn this session we wil
 l share insights from a data and analytics project Elder Research is imple
 menting for a Quick-Service Restaurant corporation. By prioritizing the cu
 stomer experience and embracing a "Data as a Product" mindset\, data teams
  can drive greater business value and build stronger\, more sustainable cl
 ient relationships.
LOCATION:Auditorium 3
URL:https://cfp.pydata.org/virginia2025/talk/WRJYDF/
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