Liam Agnew
Liam brings a background in multidisciplinary product R&D and project management to approach data engineering challenges with creative, yet structured, solutions. He has experience with Python, MongoDB, C++, Java, JavaScript, and mobile app development. He is an alumnus of the University of Virginia, with a B.S. in Mechanical Engineering and minor in Materials Science and Engineering.
Sessions
What comes to mind when you think of an exceptional customer experience? Whether it was a "peak experience" or a "dumpster fire", it stuck with you! We recognize the importance of great customer experiences in industries like retail and hospitality—but what about in data? Does long-term success depend on creating exceptional customer experiences, or are client expectations just challenges to manage?
In this session we will share insights from a data and analytics project Elder Research is implementing for a Quick-Service Restaurant corporation. By prioritizing the customer experience and embracing a "Data as a Product" mindset, data teams can drive greater business value and build stronger, more sustainable client relationships.